1 February, 2011 |

Store Policy

Returns/Exchanges

Yarn purchased at regular price may be returned, with the original receipt and in the original packaging, for 60 days from date of purchase. Refunds will be in store credit only after 15 days.

Yarn that is not in salable condition, however, will not be accepted for return or exchange. This includes yarn that has been wound and yarn exposed to tobacco smoke.

Sales of books, patterns, needles and notions are final, as are purchases of all sale yarn.

Project Assistance

We are always happy to offer free assistance with projects using yarn purchased at A Tangled Skein. For projects made with yarn purchased elsewhere, we will provide assistance at our individual private lesson rate of $30 per hour, charged in 15-minute increments.

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